I ran across another great post on dark patterns by Harry Brignull on A List Apart a few days ago. I first learned about dark patterns back in December 2010, and I was immediately intrigued by the concept of consciously using psychology & UX methodology to mislead the user.
Mr. Brignull not only provides clear illustrations and real-world examples of how dark-patterns like hidden costs, trick questions, and forced continuity are utilized but, more compellingly I think, he explains that despite whether dark patterns are implemented intentionally or via misadventure they are often hard to eliminate. Dark patterns often perform well in A/B and multivariate test because their … (more...)
Just saw a post on Paul Irish’s Blog explaining the “protocol relative URL”, which appears to be a great way to eliminate this confusing (or possibly even scary for some) error message in IE: “This Page Contains Both Secure and Non-Secure Items”.
The code is a relatively simple change and there are very few caveats, so this seems like a fix that could significantly increase user confidence when browsing in environments that move from HTTP to HTTPS .
HTTPS Goes Mainstream
HTTPS usage has recently moved beyond the e-commerce and banking/financial sectors:
- In January of 2011 Facebook announced that
Jared Spool explains how to build a crappy survey that will produce suspect, if not misleading, results. And that’s in addition to frustrating/alienating your users/customers, which is never a good idea.(more...)